CRO Rule #1 - Why Sales Training Doesn't Work
CRO Rule #1
If all four tires on a car are flat, putting some air in one tire does not remedy the situation. That is why companies know sales training alone doesn’t work, and it won’t until they implement the three remaining core processes of a closed-loop Revenue System.
I grant you it is a simple analogy, but you see the wisdom in it. Revenue development has many components of which sales training is a singular piece to a larger puzzle. Here is a graphic representation of a CRO’s role:
These are the activities that lead to a closed-loop, Revenue-as-a-System engine that drives department-wide success. The 5M’s Sales Process is a key component, but it is only 1 “tire” on the car.